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@apzpins@some.apz.fi

2026-09-23 10:50 UTC

Apparently the weekend's trip still keeps on giving. My bank Nordea decided to block my card because it had "suspicious activity from abroad". Which was taxi charges from all the moving around we did in Belfast. It's such a shit system where they can just decide "LOL, no more card use for you!" and there's no way to unblock it myself. First I had to talk to a fucking piece of shit chat bot that jerked me around with the FAQ answer stuff until I finally got to talk to a real person who instantly saw what had happened. After dealing with the problem they started selling me some saving packages and suggested I get another card from them. Yeah, I prefer to have my backup credit card from another bank so I won't be left stranded somewhere when Nordea decides to have a system malfunction or just not to play ball that day. And absolutely fuck any service provider who has a support line where I'm forced to contact them and then them starting to push their products or "a quick call so we can chart which of our products would benefit you!" #frustration #rant #bank

Replies (1)

  • @tuneJabber@mindly.social 2026-09-23 16:37

    @apzpins@some.apz.fi there’s nothing worse than pushing products on a consumer after a call like that … equally bad: ‘is there anything else i can do for you?’ … yeah, no thanks - you’ve done quite enough 😒

    Open ##4822684