Several requests this morning. The first one: "I broke a configuration and you need to rush and fix it, because this could cause some inconvenience to one of our employees". My reply: "I can take care of it early this afternoon as it’s not really urgent and I'm busy at the moment." "It’s not urgent, but you need to do it now because this afternoon I won’t have time to deal with it". Latest phone call, ten minutes ago: "Hi, sorry, when you get a chance, could you fix this thing for me? It’s not urgent, just let me know when it’s done". Guess which one is already fixed? #IT #SysAdminLife