@JonathanMosen@caneandable.social I found Apple - and which ever courier service they use in New Zealand - DHL I think - to be excellent in this regard. But I have seen enough complaints about courier drives in multiple countries to know it is definitely an issue. Especially "we called, but you were out", but you were in fact poised to open the door at the slightest sound. I wonder if there are systemic issues with their workloads? Anyway, it is enormously frustrating and I hope you can get the delivery as soon as possible.