Man people's info access is bad. I just took the bus. Older lady was sitting next to me. She made some friendly conversation Turns out, she was on the way to a doctor's appointment. The bus route we were on had changed, so I warned her that it wouldn't take her where she needed to go. No one had told her, I guess all the announcements were online and she didn't see any. Then I said "the light rail goes where you want, though" and she was ilke "I don't take the light rail, it's too expensive"