@SecurityWriter I wish back to the days where there would just be an email address for support. These days we instead have chat support or having to call a phone number, both of which is bound to leave you wasting an insignificant amount of time. Email has the benefit that people can take the time to gather information, think about the right things to ask about and ask for help, but no, we instead have to resort to supporters or AI that have to think on their feet to find a plausible response.