RE: https://mstdn.ca/@JEmphatically/117198153729779729 UPDATE: It took three trips to the registry office before my mom finally received her photo ID card in the mail. I knew that she needed that ID card in order to set up her Alberta.ca account and receive the $100 Energy Rebate. Today, I tried to set that account up and discovered either we will need to visit the registry office yet again, or wait for a verification number to be mailed through Canada Post. There is a Sept. 30 deadline to receive the rebate. I wasn't expecting them to have the incorrect phone number. I should've known. Alberta Registries still had her phone number from three years ago...despite having just visited the registry office last month where we updated all of that information. Online verification, which I assumed would be working, required a phone number. The only other option was snail mail. Technology Minister Nate Glubish is so big on AI, yet the government clearly can't even get the basics right.