An unfortunately common sort of conversation nowadays. (Paraphrased for illustration) "We are looking for a Justice of the Peace" "Here is information about our JP availability" "It says on the website that you have one today" "Not on our website" "But we asked Google for JPs in the area today …" "Google lied to you" More common now but not entirely new. I see this as an extension of Google's prior project to replace visits to websites with those info summary boxes they would place at the beginning of search results. Part of what I think is their project to delegitimise all rival sources of information