2025-08-30 02:29 UTC
@Stattenf my tip for the day for online merchants: Make it easy for your customers to update credit card info. Don’t make it hard for your customers to give you more money.
A relative had to get a new card today (because of fraud) and I got to help in the game of “find the page on the website where the cc on file could be changed.” I don’t like that game.
Replies (2)
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@danielpunkass@mastodon.social 2025-08-30 03:37
@jimluther @Stattenf I like it when they make me complete a captcha to pay.
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@LapTop006@aus.social 2025-08-30 05:28
@jimluther @Stattenf my energy company managed to one up this, not handling expiry well then complaining that the transaction was declined