'When we treat human interpreters — and any human act of care — as inefficiencies to be optimized away, we lose that pause before “the last time I saw my mother.” We lose the hand on the shoulder. We lose the tears that say: “This child is not a data point. What happened to him is an atrocity.” My work studying crimes against humanity has taught me that some frictions should not be smoothed.' https://www.politico.eu/article/when-the-interpreter-wept-what-automation-erases-inside-europes-institutions/