2026-09-03 20:58 UTC
If you have a PH Pavilion with an AMD chip in it make sure you have your Bitlocker code handy if you get a firmware update in case it is needed.
We have 2 HP Pavilion Desktop TP01-2234 PCs. Bought 3 years or so ago with AMD Ryzen 5000 series processors. HP dropped the Pavilion line and apparently now the TPM modules in them are no longer being updated.
They sent a recent update and when I applied it it brought me to the bitlocker screen to input the long series of numbers needed to continue. Thought maybe that was just something about mine but her machine also forced the bitlocker release code screen.
Luckily I had the codes handy but I imagine most do not.
Here is the letter they have hidden on their site.
HP AMD platforms with ASP fTPM - TPM Attestation failure
HP does not intend to release a BIOS update with Trusted Platform Modules (TPM) v3.92.5.5 for these legacy platforms. After a TPM update, TPM data is required to be cleared, which might clear the TPM outside the Windows API. This behavior is undesired.
These platforms are systems with an AMD Ryzen 1000 to Ryzen 5000 series desktop and notebook processor, including the following:
• OMEN 15-en0xxx Laptop PC Series
• HP Pavilion Gaming 15-ec0xxx Laptop PC series
• OMEN Desktop PC 25L GT12-0xxxa
• OMEN Desktop PC 30L GT13-0xxxa
• HP Desktop PC M01-F2xxxa
• HP Desktop PC M01-F3xxxa
• HP Pavilion Desktop PC TP01-1xxxa
• HP Pavilion Desktop PC TP01-2xxxa
• HP Pavilion Gaming Desktop PC TG01-0xxxa
• HP Pavilion Gaming Desktop PC TG01-1xxxa
• HP Pavilion Gaming Desktop PC TG01-2xxxa
• Victus by HP 15L Gaming Desktop TG02-0xxxa
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